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unified digital ecosystem connecting patients
Snapshot summary
QUICK OVERVIEW
As a growing multi-location therapy provider, H2Health required a unified digital platform to streamline patient onboarding, appointment management, and care coordination across services and teams. Saguna Consulting partnered with H2Health to design and deliver a secure, integrated web and mobile ecosystem that simplified patient access, enhanced administrative visibility, and created a scalable foundation for delivering consistent, connected care.
CORE HIGHLIGHTS
Unified patient and admin digital ecosystem
40% reduction in intake administrative effort
80% pre-appointment digital registrations
Secure, scalable web and mobile platform architecture
The impact
< 2
minutes average patient self-registration completion time
80%
patient registrations completed before appointments
Setting the context
H2Health supports patients across the U.S. with a wide range of therapeutic services, including physical therapy, occupational therapy, speech therapy, and workers’ compensation care. As the organization scaled, so did the complexity of onboarding patients, managing appointments, and coordinating care across locations and teams.
H2Health needed a unified digital platform, one that could reduce administrative friction, give patients more control over their care journey, and help staff operate with better visibility and confidence.
Saguna Consulting partnered with H2Health to design and deliver an integrated patient and admin ecosystem spanning web and mobile platforms.
Why this mattered
Patient care begins long before the appointment.
Manual intake processes, fragmented tools, and limited visibility slowed down both patients and staff. Patients spent valuable clinic time completing paperwork. Administrators lacked real-time insight into registrations and completion status. Critical information lived across systems.
Improving this wasn’t just about efficiency, it was about experience, trust, and continuity of care.
The constraint
The platform needed to support sensitive health data while remaining simple enough for everyday use. It had to integrate existing systems, including the Home Exercise Program (HEP), without forcing patients into multiple logins or workflows.
At the same time, requirements evolved as different locations and teams surfaced their needs. Security, usability, and reliability had to be built in from day one without slowing delivery.
Our delivery
Saguna Consulting designed and built three tightly integrated applications:
- Patient Portal (Web + iOS + Android)
Enabling secure self-registration, access to home exercise programs, appointment visibility, and calendar integration. - Admin Portal (Web)
Supporting user management, patient registration reporting, real-time notifications, data purging for compliance, and dynamic brand updates without downtime.
We focused on clean workflows, strong data security, and real-time visibility. Regular testing cycles and close collaboration helped resolve third-party integrations and balance speed with stability.
Looking ahead
H2Health now operates on a scalable digital foundation that supports both patient experience and operational efficiency. With continuous support and a modular architecture in place, the platform is positioned to evolve alongside H2Health’s growing network of services and locations.
Care feels simpler for patients and teams alike.
Saguna Consulting helped us clarify our vision, build a stronger product, and their team’s fast TAT and cooperative working style kept everything smooth.
forward together
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